All goods returned must be arranged prior to sending via the eBay messaging service. Once we have received your item using the pre-paid returns label a refund will then be given unless a replacement has been issued prior to return. If goods are damaged or faulty please notify us through eBay messaging to enable us to issue you with a pre-paid returns label. Returns postage and packaging costs should be met by the buyer unless the item is either damaged or faulty. Refunds will be made of the purchase price paid if returned within 60 calendar days of receipt. We will accept any items back for refund if they are returned to us in original, unopened packaging and are in an unused condition - complete with original untarnished packaging (boxes and packaging must also be returned in the same saleable unblemished condition). All items sold are new & unused unless otherwise stated and should therefore be returned in the same saleable condition. Should your product(s) arrive damaged by the carrier or faulty, we will either issue a replacement or refund your item(s) free of charge for you. For more details on how to purchase a quicker or tracked delivery service, please see the 'Postage and Payments' options on the listing description page.Įach spare part is covered by a comprehensive 6 month warranty. Until this 14 day window has passed we are unable to post replacements or offer refunds. Please also check with your local Royal Mail depot before getting in touch - as many items will be too big to fit through your letter box, this being the most common reason for delay. Please be aware that within the 14 days we have no means of chasing Royal Mail for orders made with standard post as this is a non-traceable service. If your goods haven't arrived within this time period then please contact us. Royal Mail state that economy delivery normally arrives within a few days, however in some cases this can take up to 14 days. Once your order is placed, you will receive a unique carrier tracking code that will enable you to track the whereabouts of your order at all times. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.At SparesWorks, we offer free 'fully tracked' economy delivery for all UK orders and localities. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.
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